Refund Policy

1. Digital Product Nature

Trendfunded Pro sells digital products, including a video course, a proprietary MT4/MT5 trading indicator, PDF resources, and access to a private Telegram community. Because these are digital goods that are delivered and accessible immediately upon purchase, special conditions apply to refunds as outlined below.

2. Our Refund Window

We offer a 7-day refund window from the date of purchase, subject to the conditions listed in Section 3. Requests made after 7 days of purchase will not be eligible for a refund.

To be considered for a refund, you must submit your request within 7 days by emailing support@trendfundedpro.com with your purchase details.

3. Refund Eligibility Conditions

A refund may be issued if all of the following conditions are met:

• The request is submitted within 7 days of the original purchase date
• You have not downloaded, accessed, or viewed a substantial portion of the course content
• The indicator has not been installed or used on any trading platform
• You provide a clear reason for the refund request
• You have not violated our Terms of Service (e.g. sharing content with non-members)

4. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• You have accessed and consumed a significant portion of the course materials
• You have downloaded and installed or used the Trendfunded Pro indicator
• The request is made after 7 days from the date of purchase
• You failed a prop firm challenge — our course provides education and strategy, not a guarantee of passing
• You changed your mind about trading or prop firm challenges after accessing the content
• You purchased the product as a gift for someone else
• Your account or community access was removed due to violation of our Terms of Service

5. How to Request a Refund

To request a refund, follow these steps:

6. Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or payment provider. Most concerns can be resolved quickly through our support email. Initiating a chargeback without first contacting us may result in your permanent removal from the community and all associated access.

If a chargeback is filed fraudulently after content has been consumed, we reserve the right to provide evidence to the payment provider to dispute the claim.

7. Technical Issues

If you are experiencing technical difficulties accessing the course or installing the indicator, please contact us before requesting a refund. We are happy to assist with setup and technical support, and most issues can be resolved within 24 hours.

Contact: support@trendfundedpro.com

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. The policy in effect at the time of your purchase will govern your refund eligibility. Updates will be reflected by the "Last updated" date at the top of this page.

9. Contact Us

For refund requests or any questions about this policy, please reach out:

• Email: support@trendfundedpro.com
• Telegram: t.me/liveandfundedaccounts
• Response time: Within 3 business days